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Castlewood Traditional Range Hood

Frequently Asked Questions

At Remodel Market we offer a variety of products from different manufacturers nationwide.

To the right are some of our more frequent questions. If your question is not addressed here, you can contact us at 866-967-0415, via email at [email protected] or through our Live Chat feature.

Where do your products ship from?

Our products ship from various locations nationwide depending on the actual product ordered. Please contact us for more information on where your product would be shipping from.

Are your wood range hoods unfinished?

All of our wood range hoods come unfinished, sanded smooth to 220 grit and ready for paint or stain in alder, cherry, hickory, maple and red oak. We offer a pre-finished rustic shiplap hood which is our only finished style.

What is the lead time on your wood range hoods?

Our general lead time on wood range hoods is roughly 2-4 weeks however select styles and options may ship quicker or later. See the lead time chart below.

Shiplap Hoods: 2-3 weeks

Traditional Hoods: 2-3 weeks

Curved Hoods: 2-4 weeks

Hood Fronts: 2-4 weeks

Custom Hoods: 3-5 weeks

Disclaimer: Lead times do not include transit time, holidays, or plant closures due to unforeseen extreme weather conditions.

How do I join your Trade Program?

You can join our Trade Program by filling out the form below. We offer exclusive discounts to members of the trade.

Trade Program Form

Does free shipping include lift gate services?

Yes! Free shipping includes all the fees associated with a freight shipment like residential delivery fees and lift gate service fees. The lift gate service is used on residential deliveries, by the carrier, to lower the pallet off the truck so you do not have to off load it yourself.

Will I be notified when my order ships?

You will receive a shipping notification email once your order ships. The email will include carrier and tracking information.

Do you have ductless range hood options?

All of our ventilators are designed to be vented outdoors, however we have select models that can be converted to ductless with our various ductless conversion kits.

Do you offer a military discount?

Yes! Please email a copy of your military ID to [email protected] to receive your discount. Thank you for your service!